Terms of service

Terms of Service

Last Updated: September 18, 2026

Welcome to Perdana Jewelry. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

1. General

Perdana Jewelry operates an online jewelry store offering jewelry and related products.

By using our website, you confirm that you are legally capable of entering into a purchase agreement under the laws applicable to you.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective when they are posted on our website.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, measurements, materials, and other information displayed on our website are accurate.

However:

Product colors may vary slightly depending on your screen or device.
Minor variations may occur due to manufacturing processes and the nature of jewelry materials.
Product availability may change without notice.
We reserve the right to correct errors or inaccuracies in product information.

We do not guarantee that every product image will represent the exact appearance of the item under all lighting conditions.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, including typographical or system errors. If an incorrect price has been displayed and you have placed an order, we may contact you before processing the order.

Any applicable taxes, customs duties, import fees, or other charges may depend on your location and may be the responsibility of the customer unless otherwise stated at checkout.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted or shipped.

We reserve the right to refuse, cancel, or limit an order for reasons including:

Product availability.
Pricing or product information errors.
Suspected fraudulent or unauthorized transactions.
Incorrect customer or shipping information.
Other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will arrange an appropriate refund to the original payment method where applicable.

5. Payment

Payment must be completed using the payment methods available at checkout.

You agree to provide accurate and complete billing and payment information.

We are not responsible for delays or issues caused by payment providers, banks, or other third-party payment services.

6. Shipping and Delivery

Orders will be shipped to the address provided during checkout.

Customers are responsible for providing accurate and complete shipping information.

Perdana Jewelry is not responsible for delays caused by circumstances outside our reasonable control, including:

Courier or postal delays.
Customs processing.
Weather or natural events.
Public holidays.
Incorrect or incomplete delivery information.
Other circumstances beyond our control.

For international orders, customers may be responsible for customs duties, import taxes, and other charges imposed by their destination country.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

By purchasing from Perdana Jewelry, you acknowledge and agree to the conditions described in that policy.

8. Jewelry Care

Customers are responsible for properly caring for their jewelry after receiving the product.

Exposure to water, perfume, cosmetics, chemicals, sweat, cleaning products, or improper storage may affect the appearance or condition of jewelry depending on its material and finish.

Damage resulting from improper use, accidents, alterations, or failure to follow reasonable care instructions may not be covered by our return or refund policy.

9. Intellectual Property

All content available on our website, including but not limited to:

Brand name and logos.
Product photographs.
Product descriptions.
Graphics and designs.
Website content.
Text and other materials.

is owned by or licensed to Perdana Jewelry unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or use our content for commercial purposes without prior written permission.

10. Prohibited Uses

You agree not to use our website or services for unlawful or unauthorized purposes.

You must not:

Attempt to interfere with the operation or security of our website.
Use our website to commit fraud or conduct unauthorized transactions.
Copy or reproduce our website content without permission.
Upload malicious software or harmful code.
Misrepresent your identity or payment information.
Use our services in violation of applicable laws or regulations.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other service providers.

Your use of third-party services may also be subject to their respective terms and policies.

Perdana Jewelry is not responsible for the policies, availability, or actions of third-party services outside our reasonable control.

12. Limitation of Liability

To the extent permitted by applicable law, Perdana Jewelry will not be liable for indirect, incidental, or consequential losses arising from the use of our website or the purchase or use of our products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

13. Force Majeure

Perdana Jewelry will not be responsible for failure or delay in fulfilling its obligations when the failure or delay results from circumstances beyond our reasonable control, including natural disasters, government actions, transportation disruptions, technical failures, labor disruptions, or other unforeseen events.